Privacy Policy
1. Introduction
This Privacy Policy explains how personal data is collected, processed, and protected when using the website www.testosteronplus.eu.
The data controller is:
Júlia Olejčeková
Gogoľová 3938/12
036 01 Martin
Slovakia
Company ID (IČO): 52294587
Email: info@testosteronplus.eu
(hereinafter referred to as the “Data Controller”).
The Data Controller processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Slovak legislation.
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2. Personal Data We Collect
We may collect and process the following personal data:
Full name
Billing and delivery address
Telephone number
Email address
IP address
Order and purchase history
Information voluntarily provided through contact forms or customer communication
We only collect personal data that is necessary for the purposes described in this Policy.
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3. Purposes of Processing
Personal data may be processed for the following purposes:
Processing and fulfilling orders
Delivering products
Issuing invoices and maintaining accounting records
Customer support and communication
Handling complaints, returns, and warranty claims
Compliance with legal obligations
Marketing communications, only where consent has been provided
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4. Legal Basis for Processing
Personal data is processed on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate interests of the Data Controller
Consent of the data subject
Where consent is required, it may be withdrawn at any time.
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5. Recipients of Personal Data
Personal data may be shared with trusted service providers where necessary for providing our services, including:
Courier and delivery companies
Payment service providers
Accountants and tax advisors
Website hosting and technical service providers
These parties are contractually required to protect personal data and process it only for authorized purposes.
The Data Controller does not sell personal data to third parties.
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6. Data Retention
Personal data is retained only for as long as necessary.
Typical retention periods include:
Accounting and invoicing records: 10 years
Order records: 10 years
Marketing data: until consent is withdrawn
Contact form submissions: up to 12 months
Retention periods may be extended where required by law or for the establishment, exercise, or defense of legal claims.
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7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of personal data where legally applicable
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority
You may exercise your rights by contacting:
info@testosteronplus.eu
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8. Security Measures
We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
The website uses HTTPS encryption and industry-standard security practices.
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9. Cookies
This website uses cookies and similar technologies for functional, analytical, and statistical purposes.
Non-essential cookies are only used with your consent.
Further information can be found in our Cookie Policy.
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10. Supervisory Authority
If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority.
For Slovakia:
Office for Personal Data Protection of the Slovak Republic
https://dataprotection.gov.sk
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11. Changes to This Policy
The Data Controller reserves the right to amend this Privacy Policy at any time.
The current version will always be available on www.testosteronplus.eu.
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12. Contact
For questions regarding personal data processing, please contact:
info@testosteronplus.eu